Contact
Talk to the 24/7 mold line
Reach out any time by phone or email. For Glen Carbon and Madison County households, the line is monitored continuously, with same-day service arranged when the situation requires it.
Contact methods for mold concerns
Direct phone and email contact only; no online forms required
Call the line
(844) 352-3560. This is the fastest way to reach the mold removal team, day or night.
Send an email
[email protected]. Good for photos and non-urgent questions. A reply comes within one business day.
Visit or mail
4518 Bridge St, Glen Carbon, IL 62034, right here in Glen Carbon.
Hours
Available 24 hours daily, seven days a week, for emergency mold response.
Map data provided by Esri, HERE, Garmin, OpenStreetMap contributors.
Service location and operational area
Operations are based at 4518 Bridge St in Glen Carbon, with service extending approximately twenty miles into surrounding Madison County neighborhoods.
If you are outside Glen Carbon, a crew can very likely still reach you. See the full Glen Carbon service area for the towns and ZIP codes covered.
While you wait
Actions to take prior to specialist arrival
Homeowners can take brief measures to help contain the issue and safeguard their property before the crew arrives.
- If there is an active leak, stop the water flow and disconnect electronics from the area if it can be done safely.
- Relocate area rugs, furniture, and other belongings from the wet section.
- Close the door to the impacted space to help prevent spores from circulating to other rooms.
- Avoid cleaning or painting over mold growth, as this may disperse spores and mask the underlying moisture issue.
- Document the onset of the problem and capture some pictures; this aids in communication with your insurance carrier.
Connect with the mold remediation team today
Available whenever you need assistance
A single call connects you with a local remediation team. Describe the conditions, and a same-day assessment can be scheduled if necessary.